Shipping Policy

Thank you for shopping with Belle Avenue. We are committed to ensuring your order is delivered securely and within our established timeframes. Please review the details below to understand our shipping and delivery procedures.

PROCESSING & DELIVERY SCHEDULE

Order Processing Time: We process orders within 2 business days (Monday through Friday). Orders submitted over the weekend or during public holidays will be handled on the following business day.

Daily Cut-Off Time: Orders completed before 4:00 PM EST (GMT-05:00) will begin processing on the same business day.

Transit Duration Once dispatched, standard transit typically takes 02–04 business days (Monday through Friday).

Total Estimated Delivery Window: From the moment of confirmation to final arrival, please expect a total timeframe of approximately 02–06 business days. Please note that external factors such as extreme weather, carrier disruptions, or high-volume seasonal peaks may occasionally impact these estimates.

SHIPPING LOGISTICS

  • Shipping Method: Standard U.S. Shipping

  • Shipping Cost: We offer Free Shipping on all orders across the United States.

  • Service Area: Currently, we deliver exclusively within the United States.

  • Carriers: We partner with reliable services including USPS, UPS, DHL, and OSM to ensure the best delivery route for your destination.

ORDER TRACKING & MODIFICATIONS

Real-Time Tracking: As soon as your package ships, you will receive a confirmation email containing your tracking number. Please allow 24–48 hours for tracking information to update in the carrier's system.

Changes & Cancellations: If you need to adjust or cancel your order, please contact us immediately at support@belleavenue-store.com. While we will do our best to accommodate requests made before shipment, once an order has left our facility, no further changes can be made. Approved cancellations will be processed according to our Return & Refund Policy.

DELIVERY ISSUES

Inaccurate Shipping Addresses: Please verify all shipping details at checkout. Belle Avenue cannot be held responsible for items sent to incorrect or incomplete addresses provided by the customer. If a delivery fails due to an address error, additional reshipping fees may apply. If you spot a mistake, alert us immediately at support@belleavenue-store.com.

Delayed or Lost Shipments: Should your order fail to arrive within the estimated window, please reach out to our support team. We will work directly with the carrier to investigate the status of your shipment and resolve the matter.

Damaged Shipments: If your parcel arrives with visible damage, we recommend refusing the delivery if possible. Alternatively, contact us at support@belleavenue-store.com with clear photographs of the damage so we can assist you under our Return & Refund Policy.

TAXES & SUMMARY

Tax Policy: In accordance with U.S. law, all applicable sales taxes are included in the listed product prices.

Timeline Summary:

  • Order Cut-Off: 4:00 PM EST

  • Processing: Within 2 Business Days

  • Transit: 02–04 Business Days

  • Total Delivery: 02–06 Business Days

CONTACT INFORMATION